Fairfield Kitchen & Bath LLC
Last Updated: 11/24/2025

Welcome to fairfieldkb.com, the website for Fairfield Kitchen & Bath (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website, showroom services, design consultations, estimates, and any products or services purchased from us. By accessing our website or doing business with Fairfield Kitchen & Bath, you agree to these Terms & Conditions.
Please read them carefully.

1. Use of Our Website

1.1 Website Access
By using fairfieldkb.com, you represent that you are at least 18 years old or visiting with the supervision of a parent or legal guardian.

1.2 Permitted Use
You agree to use the site only for lawful purposes and not to:
Interfere with the operation of the site
Attempt to access restricted areas
Use the site to harass, defraud, or harm others
Upload malicious code

1.3 Intellectual Property
All content on this website—text, images, graphics, logos, designs, and layouts—is the property of Fairfield Kitchen & Bath or our content providers and is protected by copyright laws. You may not copy, modify, or distribute any website content without written permission.

2. Showroom Visits & Consultations

2.1 Appointments
We encourage scheduling appointments for design consultations. Walk-ins are welcome but may experience wait times.

2.2 Project Estimates
All estimates are non-binding until a product order is placed and a deposit is received. Pricing is subject to:
Product availability
Manufacturer pricing changes
Measurement verification
Material selections

We reserve the right to adjust estimates if errors or changes occur.

3. Orders, Payments & Pricing

3.1 Deposit Requirements
A deposit is required for all product orders. The remaining balance is due prior to delivery or installation (depending on service type).

3.2 Pricing Changes
Manufacturers may adjust pricing without notice. While we make every effort to honor quoted prices, final pricing is determined at the time of order placement.

3.3 Payments
We accept various payment methods, which may include:
Credit/debit card
Check
Electronic payments

Returned checks or disputed charges may incur additional fees.

4. Product Information & Availability

4.1 Product Descriptions
We strive to provide accurate information, but we do not guarantee:
Exact colors (lighting and screen differences may vary)
Finish consistency (natural materials vary)
Availability of discontinued items

4.2 Lead Times
Lead times are estimates provided by manufacturers and cannot be guaranteed. Delays may occur due to production, shipping, or supply chain issues.

5. Deliveries & Installations

5.1 Delivery
Delivery schedules are coordinated in advance. Customers must ensure safe and accessible delivery pathways.

5.2 Installation
If installation services are provided through third-party contractors, Fairfield Kitchen & Bath is not responsible for work performed by independent installers.
We may provide recommendations, but all contractor agreements are between you and the installer.

5.3 Damages
Please inspect all items upon delivery. Any visible damages must be reported immediately and documented with photos.

6. Returns, Exchanges & Cancellations

6.1 Custom or Special Orders
All custom or special-order items are non-refundable and non-cancellable once the order is placed with the manufacturer.

6.2 Stock Items
Returnable items must:
Be unopened and unused
Be in original packaging
Be returned within [insert number] days

A restocking fee may apply depending on the manufacturer.

6.3 Cancellation
Cancellation requests must be made in writing. Deposits for special orders are non-refundable once the order is in production.

7. Warranties

7.1 Manufacturer Warranties
Most products come with a manufacturer warranty. Fairfield Kitchen & Bath does not modify or extend these warranties.

7.2 Workmanship Warranty
If we provide installation through our own team (not a third-party contractor), we may provide a workmanship warranty. Terms will be specified in your installation agreement.

8. Limitation of Liability
To the fullest extent permitted by law, Fairfield Kitchen & Bath is not liable for:
Delays beyond our control
Damages caused by installers not employed by us
Natural variations in materials
Incorrect measurements provided by the customer
Lost profits, indirect damages, or incidental damages

Our total liability will not exceed the amount you paid for the product or service in question.

9. Indemnification
You agree to indemnify and hold Fairfield Kitchen & Bath harmless from any claims, damages, or losses resulting from your misuse of our website, products, or services.

10. Privacy Policy
Your use of the website is also governed by our Privacy Policy, which can be found at:
fairfieldkb.com

11. Governing Law
These Terms & Conditions are governed by the laws of the State of Connecticut, without regard to its conflicts of law principles. Any disputes shall be handled in local Connecticut